Privacy Policy

1. Who We Are

Top Trusted Products (“we,” “us,” or “our”) operates the website toptrustedproducts.com, a consumer product review publication serving readers in the United States and Canada. The site is operated from British Columbia, Canada.

Questions or requests relating to this Privacy Policy may be submitted via our Contact page.

2. Information We Collect

2.1 Information You Provide

We collect personal information only when you choose to provide it:

• Contact form submissions — When you use the contact form on our Contact page, we collect your name, email address, and the content of your message. This information is stored in our WordPress database and used solely to respond to your enquiry.

We do not operate user accounts, comments sections, or mailing lists. We do not collect payment information.

2.2 Automatically Collected Information

Like most websites, our hosting provider (WHC.ca, a Canadian hosting company) automatically records standard web server log data when your browser requests a page. This includes your IP address, browser type and version, referring URL, and the date and time of the request. These logs are used for security monitoring and server diagnostics and are not linked to personally identifiable information. Server logs are retained for approximately 30 days in line with standard hosting practices.

3. Cookies

We use the following cookies on this site:

3.1 First-Party Cookies (Set by Us)

• ttp_region — A session cookie set when you visit our Canadian reviews section (/ca/). It stores your regional preference (Canadian or US) so that shared pages such as About and Contact display the correct regional styling. This cookie contains no personal data, expires after 30 minutes, and is cleared when you return to the main site.
• WordPress admin cookies — Standard WordPress login and session cookies (e.g. wordpress_logged_in_*). These are set only if you are a site administrator who has logged in to the WordPress dashboard. General visitors do not receive these cookies.
• Consent cookie (CookieAdmin) — Records your response to the cookie consent notice displayed on your first visit. Expires after 1 year. Contains only your consent preference; no personal data.

3.2 Third-Party Cookies

• Amazon Associates (Amazon.com / Amazon.ca) — When you click an affiliate link on our site and are redirected to Amazon, Amazon may set tracking cookies on your device to attribute any resulting purchase to our affiliate account. These cookies are governed by Amazon’s Privacy Notice. We do not control or have access to these cookies.

We do not use Google Analytics, Facebook Pixel, or any other behavioural tracking or advertising cookies.

4. Third-Party Services

4.1 Google Fonts

We load web fonts (Inter and Sora) directly from Google Fonts servers. When your browser requests these fonts, your IP address is transmitted to Google LLC in the United States. Google’s use of this data is governed by Google’s Privacy Policy. Google states that font requests are not used to build user profiles or serve targeted advertising.

4.2 Amazon Associates

We participate in the Amazon Services LLC Associates Program (US) and the Amazon.ca Associates Program (Canada). Amazon uses cookies and other tracking mechanisms to attribute purchases made through our affiliate links. See Section 3.2 above and Amazon’s Privacy Notice for details.

4.3 WPForms

Our contact form is powered by WPForms. Form submissions are stored in our WordPress database on servers located in Canada (WHC.ca). WPForms does not transmit form data to third-party servers in its default configuration.

4.4 SpeedyCache

We use SpeedyCache to improve page load performance. SpeedyCache generates cached copies of pages and does not collect or process personal data.

5. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to messages submitted via our contact form;
• To maintain the correct regional display preference (US or CA) during your visit;
• To monitor server security and diagnose technical issues (server logs);
• To comply with applicable legal obligations.

We do not use personal information for marketing, profiling, or automated decision-making. We do not sell, rent, or trade personal information to any third party.

6. Data Retention

• Contact form submissions — Retained for up to 2 years from the date of submission, or until deletion is requested, whichever comes first.
• Server logs — Retained for approximately 30 days in line with standard hosting practice.
• Cookies — See Section 3 for individual cookie lifespans.

7. Your Rights

7.1 Canadian Residents — PIPEDA

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete personal information;
• Withdraw consent to our collection or use of your personal information (subject to legal and contractual limitations);
• Lodge a complaint with the Office of the Privacy Commissioner of Canada.

7.2 California Residents — CCPA / CPRA

California residents have the right to:

• Know what personal information we collect, use, and disclose;
• Request deletion of personal information we hold about you;
• Opt out of the sale or sharing of personal information — we do not sell or share personal information;
• Non-discrimination for exercising your privacy rights.

To submit a request, use our Contact page. We will respond within 45 days.

7.3 EEA / UK Residents — GDPR

If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) including the right to access, rectify, erase, and port your personal data, and to restrict or object to processing. Our lawful basis for processing contact form data is your consent (you choose to submit the form). To exercise your rights or lodge a complaint, contact us or reach your local data protection supervisory authority.

8. Cross-Border Data Transfers

Our website is hosted in Canada. If you access the site from outside Canada, your data (including contact form submissions) will be transferred to and processed in Canada. Google Fonts requests are processed by Google LLC in the United States. We take reasonable steps to ensure that transfers of personal data comply with applicable privacy law.

9. Children’s Privacy

This site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision appears at the top of this page. We encourage you to review this policy periodically. Continued use of the site following any update constitutes acceptance of the revised policy.

11. Contact

Privacy-related requests and questions may be submitted via our Contact page. Please indicate “Privacy Request” in your message so we can route it appropriately. We aim to respond within 10 business days for privacy-related matters.