eufy Omni C28 Review: A Roller Mop That Beats Its Price

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Overview

Where most dock robots scrub with a pair of spinning pads, the eufy Omni C28 uses a single roller mop that it keeps rinsing with fresh water as it cleans, and that roller is the main reason to buy it. eufy rates the roller at 270 RPM with 1 kg of downward pressure and the robot at 15,000 Pa of suction, and its 5-in-1 Omni Station empties the bin, refills the clean water, collects the dirty water, washes the roller and dries it with hot air. It is sold new on Amazon in black.

eufy pitches the C28 as the upgrade to its X10 Pro Omni and sells it in Canada through its own Canadian store as well as on Amazon.ca, where eufy’s AnkerDirect-CA storefront had it on a limited-time deal at $689.98 CAD in October 2026. Some things are pared back: there is no detergent tank in the dock and no extending mop or brush for corners. The cleaning results are what set it apart. Vacuum Wars ranks its mopping among the ten best it has tested, and Expert Reviews found it gave almost nothing away to eufy’s step-up Omni E25 in its lab tests.

Key Specifications

eufy Omni C28 Mopping With the HydroJet Roller

Mopping is where the testers were most impressed. In Vacuum Wars’ dried-stain test the C28 scored 119 against a category average of 108, and it left only 0.25 g of water on the floor where the average robot leaves 1.07 g; together those results put it among the top 10 robot mops in the site’s database. Homes & Gardens watched ketchup and mustard lift in a single pass with no streaks, which it counts among the best mopping results it has seen at this price, and fresh drink splashes and muddy paw prints were cleared in one clean too. Tom’s Guide saw the odd streak on the lowest water setting, which turning the water up fixed.

Old, dried stains are a harder job. A dried coffee stain in Homes & Gardens’ kitchen didn’t shift however many times the robot went over it, and eufy itself suggests pre-wetting stubborn stains and mopping them two or three times. When the robot detects carpet, the roller lifts out of the way, though eufy doesn’t say by how much. Expert Reviews gives the lift as 11 mm. Vacuum Wars puts it at 10.8 mm. Unlike some rival roller mops, it doesn’t extend toward walls, so corners and tight gaps may need a touch-up by hand.

Vacuuming, Carpets and Pet Hair

For a robot rated at 15,000 Pa, it vacuums better than the number suggests. In Tom’s Guide’s tests with cereal, kitty litter and pet hair it scored 94% overall and 87% on pet hair, its weakest result being cat hair on a wood floor, where it hesitated before going in. Expert Reviews measured 98% pickup of rice and dog hair, and found the C28 performed much like the 20,000 Pa E25; in the flour-on-carpet test it still collected nearly 62%. Vacuum Wars’ carpet results were strong as well: 89% of the sand embedded in medium-pile carpet against an average of 78%, and all of the flattened 6.4 cm (2.5-inch) pet hair. Homes & Gardens was less convinced on carpet: in its home, carpeted rooms still benefited from a weekly pass with a full-size vacuum, mainly for fine debris and dust.

Sugar was the one test it clearly struggled with: Homes & Gardens found it left lines of sugar on both hard floors and carpet that a second pass improved but didn’t clear, although Expert Reviews’ flour test on a hard floor went as well as its rice and hair tests. The DuoSpiral brushes held up well against hair in Vacuum Wars’ test, with no wrap from 7-inch strands, though in Homes & Gardens’ home with long hair and a Labrador the brush still needed clearing every few days. The same tester found that a thin mat by the back door kept getting caught in the brush roll, so small, light rugs are best picked up first.

Navigation, Obstacles and Low Furniture

Mapping is quick and accurate, and the robot crosses door thresholds and the edges of rugs without trouble; eufy rates it for obstacles up to 20 mm. Its route-finding gets mixed reports: Tom’s Guide found it erratic at times, bumping into skirting boards and pausing to work out its next move, while Vacuum Wars measured above-average route efficiency, 0.91 square metres a minute against an average of 0.7, which helps its coverage per charge even though its battery efficiency tested below average. Expert Reviews found it took about 20 seconds to work out which map to use after being carried to another floor.

It relies on laser sensors rather than a camera to spot clutter, and in Vacuum Wars’ obstacle avoidance tests it steered around 15 of 24 objects, slightly below average and well behind the 21 that eufy’s camera-equipped E25 managed. In everyday use the testers’ experiences differed: Expert Reviews saw it steer neatly around cables, shoes and small boxes, while Homes & Gardens found cables and shoes less reliably spotted and once caught it dragging a pair of headphones around.

It is also on the tall side. eufy lists the robot at 110 mm (4.35 in) with a fixed laser turret on top, and Vacuum Wars puts it at 112 millimeters (4.4 in), against an average of 97 millimeters for the robots it has tested. Expert Reviews’ unit didn’t attempt to go under a bed only a few millimetres higher than an average robot, while T3, by contrast, found it slipped under its low furniture without trouble, so the gap under your own sofa and bed decides it.

The Omni Station, the App and the Noise

The dock does nearly all the upkeep. It empties the robot into a 3 L bag that eufy says lasts up to 75 days, refills the clean water, collects the dirty water, washes the roller and dries it with hot air; Homes & Gardens went a full week without doing anything beyond refilling the water tank. The station is compact for what it does, shorter and thinner than most according to Tom’s Guide, though it still needs clear space around it. There is no detergent tank, so if you want cleaning solution you measure it into the clean water tank yourself, and eufy recommends its own.

The robot itself is quiet while it works: Homes & Gardens measured 57 dB in Quiet mode, rising to 69 dB in Turbo and 73 dB in Max. The dock is the noisy part. Emptying the bin averaged 85 dB in the same test, and T3 found the dock significantly louder than the E25’s. After a clean the dock hums while it dries the roller. Expert Reviews found that can last up to five hours and is loud enough to disturb sleep or quiet TV in a bedroom or lounge, while Homes & Gardens found the hum quiet but hard to ignore once noticed. A Do Not Disturb window in the app pauses automatic emptying during set hours.

The eufy Clean app is clear and easy to learn, with up to five floor maps, no-go and no-mop zones, schedules, a child lock and Alexa and Google Home support. Testers who like fine control found it thinner than Roborock’s: Tom’s Guide counts three water levels against Roborock’s 30, and Homes & Gardens notes there’s no mop-only mode. The testers disagree on room settings: Tom’s Guide describes adjustable cleaning profiles for each room, while Homes & Gardens found no way to set suction per room.

How Does It Stack Up Against the Competition?

Here is how the C28’s rated specs compare with Roborock’s roller-mop Qrevo Curv 2 Flow, Dreame’s spinning-pad L40s Ultra and eufy’s own step-up, the Omni E25.

On paper the C28 has the lowest rated suction here and, unlike the Roborock and the Dreame, no heated-water mop wash. Suction ratings are each maker’s own figure, though, and in testing the gap shrank: Expert Reviews found the C28 matched the E25 closely, and in Tom’s Guide’s combined scores it reached 94% against 89.5 for the Roborock Qrevo Curv 2 Flow. What the step-ups add is mostly convenience: Roborock’s roller extends toward edges, though Gizmodo found its edge mopping inconsistent, and the E25 adds automatic detergent dosing that eufy says lasts up to six months.

eufy Omni C28: Worth It for Spotless Hard Floors on a Mid-Range Budget

For a Canadian home that is mostly hard floor, the C28 is an easy recommendation, and it’s sold both on Amazon.ca and through eufy’s Canadian store: its roller mop lifts fresh spills and paw prints in one pass, it vacuums pet hair and carpet better than its suction rating suggests, and the dock keeps the roller clean and dry so you mostly just refill the water. If the station has to sit near a bedroom, schedule cleans for when you’re out, since the drying runs for hours afterwards, and set Do Not Disturb hours to pause automatic emptying.

Look elsewhere if your floors are often strewn with cables and toys or your sofa sits low: eufy’s step-up Omni E25, with its camera, handled Vacuum Wars’ obstacle course far better, and Dreame’s L40s Ultra has a slimmer body. For a home with thick carpet throughout, T3 recommends stepping up to one of eufy’s flagship models for a deeper clean.

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Sarah MitchellSenior Editor 𝕏 Ⓟ

Sarah has spent more than a few decades — she's not saying how many — in home design, with a sharp eye for products that deliver real quality without the inflated price tag. Her passion is finding the hidden gem that makes everyday life genuinely better.

How this was made: Built from the 12 sources listed above, including 6 independent reviewers such as Tom's Guide, T3 and Expert Reviews. Written with AI, then fact-checked against those sources by a separate AI. We haven’t tested this product ourselves. How we review →